Day 10 or it's on us.

The Launch Sprint ships an investor-ready prototype in 10 business days. The $32K guarantee variant adds a written commitment: miss the day-10 demo for reasons inside our control, and we credit 25% of the fee.

What "delivered on day 10" means

We've delivered when, by 18:00 GST on the agreed day 10, you receive:

• A clickable, high-fidelity prototype matching the agreed scope (Figma or Framer link).
• Source files (Figma project access or Framer project transfer).
• A 30-minute walkthrough booked for that day or the next business day.
• Pitch deck assets in the agreed format (PNG / PDF / Keynote).

What pauses the 10-day clock

Some delays are inside our control. Many are not. The clock pauses — and the day-10 deadline shifts by the same number of business days — when:

• Brand assets are missing. Logo files, fonts, brand guidelines, product screenshots, copy you commit to provide.
• Sign-offs slip. A scheduled review or approval is delayed by more than one business day past the agreed checkpoint.
• Scope expands. New screens, flows, brand directions or platforms added after kickoff. We'll always offer to absorb small tweaks; "scope expansion" means net-new work that wasn't in the kickoff doc.
• Third-party dependencies. Waiting on a stakeholder, agency, technical integration or external review you've flagged.
• Force majeure. Anything genuinely outside both parties' control — natural disaster, infrastructure outage longer than 24 hours, etc.

What does not pause the clock

• Any delay caused by our staffing, illness, technical setup, or scheduling.
• Reasonable iteration cycles — we plan for 2 rounds of revisions on each major checkpoint and these are baked into the 10-day timeline.
• Bugs or polish on our deliverable.

The credit

If we miss day 10 for reasons inside our control:

• $8K (25% of fee) is credited within 5 business days of the missed deadline.
• You can take the credit as a refund (back to the original payment method) or apply it to any future Provel engagement within 12 months.
• The work continues to completion at no further cost — the credit is a penalty on us, not a discount on the deliverable.

How to claim

You don't have to. If we miss the deadline we'll write to you within 1 business day, acknowledge the miss, and trigger the credit automatically. If we ever disagree on whether the clock paused, we'll talk first — we've never had to escalate this and we'd rather not start with you.

Eligibility

• The guarantee variant must be selected at booking and confirmed in the SOW.
• 50% of fee is invoiced at kickoff; the remaining 50% on day 10 (or on actual delivery if pushed).
• One guarantee per engagement. Cannot be combined with promotional pricing.